The days are getting longer and hotter, which only means one thing, SUMMER IS COMING!
As the temperature rises nobody wants their guests sweating inside a hot stuffy house or room, that’s why it’s important to give them everything they need to beat the heat and stay cool during the warmer months.
Here are some easy tips to keep your property cool this summer:
Get your air-conditioner in good shape
Many of us take our air conditioning units for granted and forget they need tender loving care. The last thing you want is your air conditioning unit breaking down on a scorching 35 degree day, so it’s important to have your AC in tip-top shape for the warmer months.
Your air conditioner should be serviced regularly, whether you do it yourself, or you hire a professional.
What needs to be done? The unit needs to be cleaned thoroughly, including the louvers, air filters and coils. A professional will also check the thermostat, connections, the ducks and drains, and will give it a complete once-over. Please consult your air conditioner manual for full instructions if you DIY.
Check and clean your fans
If your property doesn’t have air conditioning, fans are the next best thing and will bet getting a good workout during the summer months. The blades can get dusty, so give them a good clean, test every speed on the dial, and get rid of any unusual (or irritating) noises before your guests arrive.
Dust off the umbrellas
It’s time to bring out the umbrellas! Whether it’s beside the pool or in the backyard, umbrellas will be a welcome addition to the outdoors over the hot summer months. Unfortunately umbrellas can get dusty and grimy while they’re packed away during winter, so give them a good clean and make sure they are still in good condition and working order.
Pack away the winter woollies
Pack away the winter woollies and pull out your summer bed linen! Those heavy blankets and quilts won’t bee needed as the temperatures rise, instead, throw one of our 100% Egyptian cotton blankets over the bed for that added bit of comfort this summer! They are just PERFECT for warmer months, breathable and tailor made for the Australian climate.
Restock your pool towels
Do you have a pool? Is your property by the beach? When was the last time you checked the condition of your pool towels? Maybe it’s time for a refresh!
Bath towels aren’t made for the pool or the beach, but our 100% cotton striped pool towels look good and are highly absorbent and durable. Just perfect!
Stock up on ice – CHEERS!
There’s nothing better than an icy cold drink on a summer’s day, so be prepared and have your freezer stocked up with ice, and some refreshing cold water in the fridge for your guests.
Don’t forget the fur babies
If your property is pet-friendly don’t forget to look after the fur babies. Water bowls scattered around the property, and even a small paddling pool will keep them cool on those super hot days.
Now for a special treat…
If you want to go above and beyond these summer holidays there are so many things you can do for your guests.
How about a fresh local fruit hamper in the fridge, cold mineral water ready for them when they arrive, or some icy poles in the freezer if your property is family friendly.
Here at National Hotel Supplies we love our coffee, so we love the idea of having all the ingredients on-hand for your guests to make their own icy cold plunger coffee! It’s easy to do, all you need is a plunger and a few simple ingredients including sachets of our yummy Café de Sol or One Fairtrade
Oh, and don’t forget. For the entire month of November freight is only $10 for orders over $150. Get your Christmas orders in now!
If you need any help preparing your property for summer call us on 1300 557 415 or email firstname.lastname@example.org
The countdown is on and Christmas is fast approaching, so now’s the time to get your property ready for the holidays. Here at National Hotel Supplies we’ve been busy stocking up on all your favourite products so you can prepare for the silly season and avoid the Christmas rush, but stocking up on your hotel supplies and guest amenities is just one part of pre-Christmas preparation. There are a few other things you can do to get your property ready for the holidays.
Fun for the kids
There’s a big chance you’ll have families staying at your property this summer so it’s important to cater to the needs of those little people! You want every member of the family to have a great time while staying at your property, and there’s plenty of ways to inject fun into your accommodation!
A few pool toys and inflatables will go a long way to please the kids, big and small, and board games and cards are always great fun for those long summer nights! Books are also great for those moments the kids want a little downtime. Oh, and of course, make sure you have wifi and the password is available for your guests!
Stock up in the kitchen
There’s nothing worse than turning up to a property and not even having the facilities to make a cup of tea or coffee. We have an extensive range of hot beverages, including our Fairtrade tea and coffee, as well as Café De Sol hot chocolate and Porter’s Premium teas.
But tea and coffee isn’t the only thing you can stock up on in the kitchen. Cereals, biscuits, jams and condiments are a little luxury for your guests without costing a fortune. They’ll love it, believe us!
Beach and pool ready
How often have you gone away without packing your beach towel? They are so bulky to pack, so it’s nice to have beach and pool towels available for your guests, to take down to the beach, or just for the pool if you have one.
Extra special guest amenities
We all love spending time in the sun over the Christmas holidays, but swimming in the pool or at the beach can really take it out of your skin.
We have a huge range of beautiful guest amenities that include some gorgeous skincare products that your guests will love. Try Pacifics Pina Colada Body Balm, enriched with pure coconut extract for hydration, or the Therapy Range Body Lotion, with 100% pure and natural essential oils of Juniper Berry and White Thyme, just stunning!
If you have a few pesky bugs that visit on dark, we stock Vamoose, insect repellent towelettes, which are super handy to keep the mosquitoes away so your guests can enjoy the outdoors at all times of the day.
It doesn’t take long to put together a local directory, but it’s something your guests will definitely utilise. Everyone loves to explore the local area when they go on holidays, and a local directory makes it easy to find things to do.
List all your favourite local restaurants, local attractions, family friendly activities and local markets and have it on-hand for your guests when they arrive.
There are so many ways you can go above and beyond to get your property ready for Christmas holiday guests, even special touches like a Christmas tree, a fruit cake or a bottle of bubbles on arrival will impress the socks off your guests and keep them coming back year after year.
Don’t forget to get your orders in before the Christmas rush, call us on 1300 557 415 or email email@example.com
For as long as we can remember white bed linen has embodied luxury and style and has a certain air of opulence about it. However, this isn’t the only reason why white linen is such a popular choice in the accommodation industry.
Here are a few reasons why we think you should choose white!
White bed linen is easy to style
White bed linen might sound a little plain and boring at first, but you need to think of this as your base. White linen gives you the opportunity to effortlessly introduce other colours and hues into the décor of your room, adding pops of colour with cushions, throws, vases, lamps or artwork.
Also, white bed linen is a people pleaser. With so many different types of people walking through your doors, it’s a good idea to choose bed linen that is timeless and appeals to the majority of people.
White bed linen shows everything
There is nowhere to hide when it comes to white bed linen, and that’s exactly why so many properties use it! Confused?
While white sheets show every mark and stain, this is also an opportunity to show your guests how clean your property is. If your sheets are pristine and white it is a reflection on the cleanliness of your entire property, after all, the bed is one of the first places your guests look when they enter the room.
White bed linen is more practical to clean
Some commercial laundries won’t accept coloured linen. This is to avoid the risk of colours running, and because coloured linen and towels can leave traces of coloured fluff on white linen, and vice versa, which makes it more difficult to manage especially when dealing with such large quantities of commercial laundry.
White bed sheets are easily stained, but it’s also easier to get stains and marks out of white bed linen because they can be soaked or bleached.
White bed linen doesn’t fade
Your coloured bed sheets might look amazing now, but after they’re subjected to hundreds of washes the colours will eventually fade. Choosing white will extend the life of your bed linen and you won’t need to replace it so often.
White linen can be easily matched and reordered
Do you have a pillowcase or top sheet that needs replacing? If you’re using coloured bed linen colour matching it might be a difficult task, especially if the colour is no longer stocked with your supplier. White bed linen however is easily matched and can be replaced without any fuss.
Demand is super high leading up to the end of the year, and stock is limited, so if you need to order new bed linen before the Christmas rush we recommend you order now so you don’t miss out. Email firstname.lastname@example.org or call us on 1300 557 415.
Gone are the days when it was questionable whether or not to use social media for business. It’s now an essential part of most marketing strategies, and even the smallest companies use social media platforms to connect with their customers.
Unfortunately, if you’re new to the fast-paced world of social media, or you’re not tech savvy, it can be quite overwhelming. With trends coming and going, it seems as soon as you get familiar with one trend, another one comes along to supersede it.
But don’t be discouraged. Here are a few trends that we think will be sticking around as we approach 2019.
Video content is still very popular across the majority of social media channels and we think this trend will continue into 2019.
The power of video is undeniable, especially on platforms like Facebook and Instagram. Users are consuming more video content than ever before, it’s accessible, versatile and it’s so easy for your customers to engage with this kind of content.
We believe paid advertising will still be popular moving forward into 2019. Due to past algorithm changes, it’s much harder to be seen in your customers’ news feeds. Paid advertising makes you visible to a wider audience and lets you market your product or service to a specific demographic.
Whether your budget is big or small, paid advertising on social media platforms such as Instagram and Facebook is a good way to promote your business.
Once again, you need to be in the same place as your customers, and lately that’s on messenger apps such as Messenger or Whatsapp. You need to be using whatever channels your customers are using, and utilise these platforms to connect and reach out to your audience.
Chatbots have been around for years and years, but businesses are now using them in very different ways than ever before. Chatbots are being integrated with social media, targeting key phrases or words and responding with questions and comments to promote your business and generate sales.
Using ‘influencers’ to promote a product or service isn’t anything new, however, this marketing strategy has evolved.
In the past we’ve seen companies approach big name celebrities to endorse their but now many businesses are working with ‘micro-influencers’.
Micro-influencers are non-celebrities who still have a good following on social media channels, for example 1000 to 100,000 followers. Micro-influencers are more cost effective than ‘macro-influencers’ and are much more accessible to small businesses.
Using user-generated content is a great way to leverage content that has already been created. Businesses can encourage their customers to hashtag and share images with their product, or using their service, and these images can be shared through the business account. It’s an easy way to get content without the hard work of creating it yourself!
Ephemeral content is content that is only made available for 24 hours or less. Think Snapchat, or Instagram and Facebook stories. This year we’ve seen Instagram stories take off, and we think this trend will continue into 2019.
Why is it popular? Ephemeral content generates a call to action, and conjures up fears of missing out as the content is only available for a limited time, so users need to see it before it disappears.
Just like video, live streaming has been on trend in 2018. Live streaming is a great way to involve your customers and make your social media account more personal. It’s an easy way to give your customers a behind the scenes look at your business, or get them excited about something in real time.
Do you manage or own an eco-friendly property? Would you like your accommodation service to be more environmentally friendly? Do chemical cleaning products really get up your nose?
As the accommodation industry moves towards an environmentally friendly approach, chemical-free cleaning products are becoming a popular alternative for smaller, boutique hotels, eco-friendly retreats, luxury holiday homes and Airbnbs.
What’s in your current cleaning products?
When was the last time you read the ingredients of your cleaning products? Many commercial cleaning products contain ingredients that harm the environment, and for some people they even trigger allergic reactions, not something you want your guests to experience when they come to stay at your property.
Is it hard to make cleaning products from scratch?
Fortunately, it’s easy to make your own cleaning products, and it really only takes a few simple ingredients.
Sure it’s a little more time intensive, but the environment, your guests and your bank account will thank you! Here are a few basic recipes that are safe, and still give you that professional finish.
½ cup white vinegar
2 tbsp baking soda
10 drops tea tree, lavender or lemon essential oil
½ cup baking soda
2 – 3 tbsp water
Approx ½ cup white vinegar
¼ – ½ cup baking soda
¼ cup white vinegar
¼ cup white vinegar
¼ cup isopropyl (rubbing alcohol)
1 tbsp corn starch
2 cups water
8 – 10 drops essential oil of choice
12 – 15 drops of pure essential oil of choice
½ cup white vinegar
½ cup water
Note: if you have a septic system please check with the manufacturer before using any of the above recipes
Don’t forget, you’ll need some good quality spray bottles to store your homemade cleaning products, and ensure you label them and keep them out of reach of children.
If you’d like a little help with this year’s spring-cleaning, here guest room deep clean checklist. is our hotel spring-cleaning checklist, please feel free to modify it to suit your needs.
Cleaning recipes via Keeper Of The Home
For a long time now environmental groups and the public have been putting immense pressure on businesses to ditch single-use plastic products in the place of more reusable, sustainable options.
The accommodation industry hasn’t escaped this scrutiny; some accommodation providers have been asked questions by guests around sustainability and assumed that dispensers are the only option. But is this correct? Which is the more sustainable and environmentally friendly option? And how will it affect your business?
We thought we’d delve a little deeper into this issue to gain a better understanding.
While at first glance bulk dispensers seem to be a fantastic, environmentally friendly solution, there are still some issues with this method that need to be cleared up.
The issue with hygiene comes up time and time again. Research carried out in the USA has highlighted that some bulk dispensers can be a potential hygiene risk, causing bacterial infections and even eye infections. This contamination occurs when the pump is manually topped up. If this procedure isn’t carried out in the correct manner, there is a potential risk of contamination which can lead to the spread of bacteria. The amount of time housekeeping staff spend on refilling dispensers, hygienically, must also be taken into consideration. The refilling of dispensers must be carried out in a way that doesn’t cause your staff harm or injury. Many of the bulk liquids used to refill dispensers are purchased in large, heavy 5L bottles.
Unrecyclable dispensers and bulk packaging:
While bulk dispensers may reduce the amount of smaller single-use plastics being disposed of, the dispensers themselves, and the packaging the refills come in may not be recyclable. If they break and have to be replaced, the pump unit could contain metal and plastic that may not be recyclable and will end up in landfill.
Luxury accommodation providers have reported that some guests believe bulk dispensers convey a cheaper, institutional, cost cutting image and do not signify luxury.
In a recent article for Skift, Sofitel vice president for luxury brand management Joao Rocco revealed they had polled guests about changing their amenities range:
“Of course, we think about being more environmentally-conscious,” Rocco said. “But when we ask if [bulk containers are] something that people are willing to accept, the answer is loud and clear. Seventy-two percent of the survey respondents said dispensers don’t convey luxury, while 87 percent get the impression that they are being used to reduce costs.”
While we believe that your accommodation service’s impact on the environment should be at the forefront, we know that guest expectations and demand will always have an influence.
What should you do if you choose to use single-use packaged guest amenities? How can you reduce the impact you have on the environment?
Work with a company that has a strong environmental conscience.
Why is this?
The problem with ‘compostable’ plastic packaging is that it needs to be commercially composted; it can’t just be composted in an ordinary backyard compost bin. It requires a specialised environment, of which there are very limited facilities in Australia.
Therefore, unfortunately, these items often end up in landfill and can take 1000s of years to be broken down due to the lack of oxygen and heat.
Also, the compostable plastic looks very similar to recyclable plastic, therefore many people make the mistake of throwing it into the recycling, which then causes problems during the recycling process.
HealthPak’s recyclable packaging is designed to be recycled in a residential recyclable bin, and can be recycled time and time again.
As a consumer it’s important to dispose of items properly, after all, there isn’t much point in purchasing recyclable plastic packaging if you are dumping it in your normal waste bin, to be eventually thrown into landfill. Ensure you know the packaging your guest amenities come in, and dispose of it appropriately.
The Goodie Bag
The Goodie Bag is a brand new initiative from HealthPak, and we love it!
It’s a recyclable paper bag that your guest can use to collect their leftover guest amenities and take home. They can use their leftovers, then recycle the packaging and the goodie bag in their recycling bin. This is a win for your guests and the environment.
If you’d like to chat further about our range of guest amenities and how they are packaged, please call us on 1300 557 415 or email us email@example.com
We’re lucky in Australia; we’re blessed with great weather pretty much all year round. The cooler mornings and nights are coupled with awesome, sunshine-filled days that have us questioning whether it’s even winter at all…
However, as it gets cooler, you still want to give your guests the complete experience, which means ensuring they enjoy the outdoors as much as they enjoy the indoors. But how do you create a warm space outside on those chilly nights?
An easy option is to supply a pile of fluffy blankets, slippers and hot chocolate at your property during the cooler months, or if you’re a little more serious, installing a heater for your guests to cosy up to when the temperatures drop.
Right now there are some incredible outdoor heating options on the market that will keep your guests warm and toasty, but also won’t impede on your property’s ambience or conflict with your décor. Here are a few of our favourites:
Fire pits/wood heaters
If you own a luxury holiday home or Airbnb, and have the space, fire pits are totally trending right now. There is nothing quite like sitting around an open fire on a cold and frosty night, and with so many stylish fire pit setups on the market, you can’t go wrong.
We love the Moresque Moroccan Fire Pit and the Brushed Copper Cast Iron Fire Pit from Barbeques Galore, or the simple Chapala Small Flamma Chimenea or Black Sapri Fire Pit from Bunnings. These are just a couple of our favourites, but there are literally HUNDREDS of different sizes and styles available.
IMPORTANT!!! If you have a fire pit or fireplace always have plenty of wood and kindling on-hand. That way your guests can keep their fire burning throughout the night without the risk of running out of fuel.
Pros: atmosphere/toasting marshmallows
Cons: can’t be moved/smoke smell
One of the biggest selling points of gas heaters is that they are portable; they can be moved around your space as needed. That’s why gas heaters are so popular in restaurants. They come in all sorts of sizes, from tabletop heaters, to the larger patio heaters like the Heatstrip black 4-tile LPG Outdoor Heater.
They can also be mounted from above like the Heat-Flo 3-tile LPG Outdoor Heater, which also comes with a wall-mounting bracket. Gas patio heaters are probably the most popular choice.
Cons: ongoing gas costs
Electric heatstrips are another option for outdoor heating. They are available in all different wattages, and sizes. These heaters work well in both small and large spaces, and are pretty understated, so they fit in with most décor. They are also quite energy efficient, and give you targeted heat, perfect to keep your guests cosy on those colder nights. Take a look at the Classic Heatstrips from Bunnings, which are available in a couple of different sizes.
Pros: affordable/targeted heat
Cons: ongoing energy costs
No matter what type of heater you decide to buy, it’s a fabulous way to add value to your property and help your guests to continue to enjoy the outdoors during the winter months.
Can you believe the winter school holidays are already approaching?
It’s time to get out the winter woollies and hot chocolate, and get your hotel, motel, luxury home or Airbnb ready for families to have some fun!
So how do you make your accommodation service holiday ready?
Treat the kids
If you know you have a family coming to stay over the holidays, why not go that extra mile and leave a welcome gift, a selection of treats and snacks that will leave the whole family satisfied!
Make it cosy
The winter chill has already hit most of Australia, so get prepared and make sure your guests have all the creature comforts during the colder days and nights.
We have a range of blankets in stock, a game-changer over the cooler nights. They are anti-pill, luxurious and perfect for snuggling up on the couch or in front of the fire.
Fun and games
If it’s cooler outside your guests will probably want to spend more time indoors, so you need to make sure there are plenty of things to do. Of course Wifi is important, and online movie streaming services like Netflix or Stan will keep the whole family entertained throughout those chilly nights.
Don’t forget board games and books, which are also good when it’s too cold to play and explore outside.
A local directory
There’s no doubt your guests will want to get out and about during their stay, especially if they have kids! To ensure they have plenty to do, have a directory of local attractions on hand. This could include a list of all the local restaurants and cafes, attractions or weekend markets. If your accommodation is pet friendly, why not include a list of places that welcome furry friends.
These are just a few ways to prepare for the upcoming school holidays, but we’re sure you can come up with more ideas that will wow your guests over the winter break and make this holiday one they will remember!
For any questions about stocking up for the school holidays, call us for a chat on 1300 557 415, or email firstname.lastname@example.org
Well it’s that time of year again, and as usual, it seems to have come around extremely quickly.
EOFY is approaching, and as tax time gets closer, most businesses are scrambling to maximise their deductions and claim as much as possible before June 30.
How are you going to maximise your deductions this year?
Here are a few ways to make the most out of your tax-time spending:
Property repairs/upgrade furniture
Perhaps it’s time to replace those tired old sheet sets? Or fix that ottoman in the corner that needs to be re-covered? Do you need to upgrade your signage? Take a look around your property and see if there’s anything that looks worn, broken or in need of replacement.
Generally hotel linen should last 5 – 8 years, so if it has been longer than that, it might be time to replace your sheets, commercial towels or blankets. Check for stains that can’t be removed, frayed edges and just general wear and tear, which all indicate it might be time for some new linen!
Do you have magazines in your foyer, on your coffee table or inside your holiday accommodation? A magazine subscription can be a good tax deduction, and will also keep your guests entertained during their stay.
When was the last time you re-decorated? Is the interior of your hotel/motel room, holiday house or Airbnb looking a little old? Does your artwork need to be upgraded? Check out our range of artwork before EOFY.
Re-order guest amenities
Now is a great time to do a stock take and replenish your guest amenities. It’s not long until the June/July school holidays begin, so make sure you have enough hotel supplies to get you through this busy time and put your orders in now.
Staff training/team building
Do you employ staff? Why not spend a few extra dollars and organise a team building activity, employee get-together or some training for your staff.
In most cases advertising and marketing is a tax deduction, so if you’ve been considering placing a newspaper/magazine ad, or spending money on advertising, you still have time to do this before EOFY.
It’s important to remember, before you make any purchases you need to understand your business structure, speak with your accountant and be clear on exactly what you can and can’t claim at EOFY.
The days are getting shorter and the mornings colder, and the chilly weather is definitely creeping in. As the season changes it’s time to dress your beds for the cooler nights, layering them with cosy blankets and fluffy doonas to keep your guests warm and toasty during their stay.
But how do you care for your winter bedding and ensure it’s hygienic and clean for every guest? How is it different caring for blankets than ordinary sheets?
We’ve done some research and talked to people in the know to give you some tips.
Whether you manage a hotel/motel, resort, Airbnb or private holiday rental, your guests will love the warmth that cosy blankets bring. To ensure your blankets last more than one season, it’s important to keep them clean and soft, and care for them appropriately.
Blankets should be cleaned as often as needed between guests, and simply smelling them should give you a good indication if the blanket needs to be laundered. It should smell fresh and clean, and have no marks. While all blankets are different, and most come with care instructions, here are a few extra tips for caring for fleece blankets.
Always treat the stains before washing. We don’t recommend using harsh chemicals on your blankets, especially fleece, as it will affect its longevity. A small amount of dishwashing liquid should do the trick, and be enough to take away any stains.
- Give the blanket a shake to remove any dust or loose dirt
- Always wash similar colours together
- Use a gentle cycle on a warm or cool wash
- Never use bleach or fabric softener (this will damage the fleece)
- Only use a small amount of washing powder/liquid, as using too much will stay in the fabric.
Never wring out your blankets, and never iron your blankets! Fleece blankets can be tumble-dried, but never on a high heat, this will damage the fabric.
Tip: fold straight after drying to keep the blankets soft and fluffy!
Once winter is over and your blankets are no longer needed, store them in a dry linen closet free from any smells. If you want them to smell extra nice next winter, pop a little dryer sheet inside the folds.
If you’re taking the winter quilts and doonas out of storage then it’s important to be prepared and know exactly how to care for them over winter.
Quilts need to be washed approximately every 6 months or so. Most are machine washable, but depending on the size of your machine, you may have to get them professionally cleaned.
If you’re cleaning them yourself you need to remember that there are 3 main types of doonas/quilts. Wool, feather or down and microfibre/polyester, and each one requires different care when washing.
Here’s a breakdown:
POLYESTER AND MICROFIBRE
These are probably the most popular type of quilts used, especially in the hotel industry. Follow the care instructions, but, in most cases, don’t be scared to put them through a warm cycle in your washing machine. Some polyester and microfibre quilts can even be dried in a clothes dryer on the cool setting, or dried in the sun, which makes them nice and fluffy!
Woollen quilts HATE hot temperatures and there’s a big chance they’ll shrink in water that is too hot, so keep the temperature below 30 degrees. Woollen quilts are best dried in the shade.
Feather and down quilts can be harder to look after, and the care instructions might instruct you to have them professionally cleaned.
If you do it yourself, only ever use a delicate cycle, or if you’re a small Airbnb, in a bathtub with soap flakes, then dry it in the sunshine.
No matter what, before washing always read the care instructions on the label of your blanket or quilt, this will ensure your winter bedding sees out more than one season.
If you’re due for some new winter bedding, take a look at our range of blankets, call us for a chat on 1300 557 415, or email email@example.com