Clean as a whistle!

We all know that cleanliness can be a deal breaker for guests, and entering a dirty property will leave a terrible first impression. Nobody wants to stay in an unclean property; it’s unhygienic, unsanitary and a total turn off. It creates an uncomfortable environment for your guests, and they won’t want to return anytime soon.

Your role as a manager or owner is to ensure your property is properly cleaned, and guests’ expectations are met and exceeded. Your property needs to look its best at all times, and it should be sparkling clean whenever new guests arrive, and after every housekeeping service.

Unfortunately, even when you employ professional housekeeping staff, one person’s expectation of cleanliness is different to another’s. The benchmark is high for holiday accommodation, so all your housekeeping staff need to be on the same page. This is where a cleaning checklist will come in handy. It will outline what needs to be done in routine turnover cleans, and for those less frequent deep cleans.

Turnover cleans

Maintaining a high standard of hygiene and cleanliness within your property is essential. Bad news travels fast, and if your property gains a reputation for being dirty or unclean, you’ll soon find your bookings dwindling and repeat business dropping off.

Turnover cleans need to be consistent, thorough and all your housekeeping staff need to be on the same page. This is especially important if you have a lot of repeat business, to ensure you are providing your guests with the same experience time after time.

Here’s a simple downloadable turnover clean checklist.

Deep cleaning

Deep cleaning is more than just your normal run-of-the-mill clean. The staffing required for this type of clean goes beyond your everyday housekeeping staff, and some jobs are just too complicated, or require specific industry specialists.

This could include:

• Pressure cleaning/outdoor cleaning
• Elimination of nasty odours that just won’t go
• Carpet cleaning
• Air conditioner cleaning
• Gutter/roof cleaning
• Tile/grout cleaning
• Upholstery, mattress or fabric cleaning

After the September school holidays is a great time to carry out a deep clean on your property, in preparation for the influx of guests over the upcoming summer holidays. Here’s a downloadable guest room deep clean checklist.

At National Hotel Supplies we stock a range of housekeeping supplies including in-room detergents, garbage bags, replacement sanitary bags and toilet strips which can be all ordered in bulk online before the start of the holiday season. Check out or range online, call us on 1300 557 415 or email info@nationalhotelsupplieswa.com.au