News & Updates — National Hotel Supplies WA
News & Updates

Mini in size, massive in quality – introducing National Hotel Supplies’ Mini-Packs

Whether your holiday rental property is big or small, it’s equally important to spoil your guests and leave an impression that has them coming back time after time, or even better, recommending your property to friends. Even though your small property may not compare in size to the larger hotels, owners of smaller holiday apartments or Airbnb rentals shouldn’t be complacent about going that extra mile to impress your guests.

While stocking your property with a huge range of guest amenities may seem a little out of reach, it’s still possible to pamper your guests by supplying a small chic range of health and beauty products in the bathroom. Our range of ‘mini-packs’ is just perfect for this. They may be small in size, but they pack some punch when it comes to impressing your guests and making them feel special during their stay.

What’s in a mini-pack? Depending on the range, our mini-packs normally include shampoo, conditioner, body lotion, shower gel, soap and sometimes a display stand. Everything your guests need to indulge in the bathroom! And the best part? You don’t have to spend a fortune; we have a range of mini-packs to suit all budgets.

Starting with our affordable, yet luxurious range from Pure Beach, all the way up to the stunning collection from the South Pacific Soap Co, which includes products made from pure organic coconut oil. If you’re keen to support Fairtrade, the eco.logic* Fairtrade mini-pack is just gorgeous, and made from 100% post-consumer recycled plastic! Amazing for you and the environment!

Perhaps you’re an owner of a larger property and would like to trial a new range of guest amenities? Mini-packs are an awesome way to try out something new and decide if the collection of guest amenities is right for your property.

Check out our entire range of mini-packs and set yourself apart from your competitors!


Choosing Fairtrade – How a simple choice can make a big difference

Did you know that your choice of hotel amenities could impact the lives of some of the poorest people in the world? As we learn more and more about the manufacturing processes of the products we use, we also discover the importance of supporting Fairtrade certified organisations.

A product must meet international standards to be certified ‘Fairtrade’. These standards ensure the farmers and workers get a fair price for their products and services, invest in their community and have sustainable practices.

For you, supporting fair trade certified products could be as simple as buying a certain brand of tea, but for families living in developing countries, it’s a decision that could have a big impact on their lives. Oxfam spokeswoman, Amy Barry, says, “Buying Fairtrade products is one of the easiest ways we can show compassion and solidarity towards third world farmers”.

If you buy only one Fairtrade certified guest amenity, you’re supporting fair prices, encouraging safe working conditions and environmentally friendly manufacturing. It’s a small gesture that makes a big difference.

In Australia there are only 203 licensees and traders that are Fairtrade certified (Fairtrade Australia and NZ, 2016), and National Hotel Supplies offers two ranges of Fairtrade products, eco.logic* and One Fairtrade.

The One Fairtrade coffee, tea, hot chocolate and sugar was the first range of PCU Fairtrade hot beverage sachets designed specifically for the hospitality industry. Property owners supplying One Fairtrade coffee and tea are making an ethical choice, and their customers will enjoy a great cuppa while knowing the bloke that grew it gets paid a fair price for his hard work.

If you’re seeking a Fairtrade soap, or shampoo, the eco.logic* hair and body range is not only Fairtrade certified, but also environmentally friendly. The bottles are made from 100% recycled milk bottles, making them the perfect choice if you are looking for environmentally friendly hotel amenities.

Why not make a statement, show your guests that you care, not only about where your products come from, but also about the people who make them.


Sign up and receive $5 off your next order

Sign up to our eNewsletter and gain exclusive access to special offers and all the latest news from National Hotel Supplies.

Our monthly eNewsletters are produced with you and your business in mind. Each edition is packed full of member only specials, promotions and industry tips on how to create the perfect guest experience.

If you have FOMO (fear of missing out), great news! Subscribe to our eNewsletter and you’ll be in the know when we launch new products. We’ll also share information about our already extensive range of hotel and motel supplies and guest amenities.

It’s easy to sign up for the National Hotel Supplies eNewsletter. Visit our website and subscribe in the bottom right hand corner of your screen. VOILA, as easy as that!

If you sign up during August, you’ll receive $5 off your first order over $50, so keep an eye out for the unique discount code that we’ll send direct to your inbox.

What’s happening in the August edition? We’ll introduce you to a brand new collection of carbon neutral skin and hair care products. These environmentally friendly hotel amenities are luxurious and also help support women’s rights in rural Morocco. Learn more in our August eNewsletter, coming soon!


How to add value to your Airbnb rental

When it comes to accommodation services, the Airbnb marketplace is growing at a rapid rate. It’s becoming more and more important for Airbnb hosts to ensure their property stands out from the competition.

So how do you achieve that point of difference? Remember, it’s the small indulgences that leave a lasting impression and ignite that precious marketing tool, word of mouth.

Most guests will expect the basic amenities when renting a holiday house. Things such as towels, toilet paper and soap. Stocking your property with these simple items will keep your guests happy, however, if you go the extra mile and surpass their expectations, they will thank you with positive reviews, recommendations and repeat business.

Your budget, your customer demographic and the service you provide will dictate the range of amenities you should supply. It’s important to pay attention to the small details and identify what your guest’s needs are while staying at your property.

For example, if you rent out a property by the sea, what would a family holidaying by the beach need? You could offer hotel beach towels, or our South Pacific Soap Co Body Balm, both things that come in handy when spending time on the sand and in the saltwater.

If you’re leasing an inner city unit that’s popular for girl’s getaways, a wall-mounted hairdryer, Natural Earth makeup remover or The Therapy Range of hair and body care products will help your guests prepare for a night out in the city. These special little touches will wow your guests on arrival and make them feel welcome. They’ll know that you value their business.

Remember, your holiday house supplies should reflect the spirit of your property and the guest experience you’re creating. If your accommodation is advertised as an eco-friendly or sustainable option, all your amenities should reflect this eco-friendly approach with environmentally friendly hotel amenities and/or fair trade tea and coffee. If you lease out a luxury home, spend that little extra and spoil your guests with high quality, luxurious guest amenities that are opulent and indulgent, like our London Collection Vanity Pack and mini London Collection Lip Balms. These lip balms are especially great for alpine areas and ski resorts.

National Hotel Supplies is a popular choice when sourcing holiday house and Airbnb supplies and we’d love to help you deck out your property from top to bottom with a stunning range of amenities to impress your guests. Order all of your holiday house supplies in one place and know that you’re creating the perfect guest experience every time.


Earn while you shop at National Hotel Supplies

Raise your hand if you love to save money! A dollar here, a dollar there, we’ve been working in the hospitality industry since 1992 and we know that every dollar counts. That’s why we’ve created the National Hotel Supplies Loyalty Program.

Our customers always come first and we’ve found the perfect way to thank you for your ongoing support. The National Hotel Supplies Loyalty Program is simple. Sign up, and you’ll earn 1 point for every $20 you spend. Accumulate 20 points, and a $20 credit will be added to your account and taken off your next order. Easy!

How do you sign up? When you set up an online account with National Hotel Supplies and spend over $20, your NHS loyalty dollars will start rolling in. Not only that, as an online account holder you can:

• view your order history online,
• sign in via your social media account (Facebook or Google)
• save time by having your courier’s delivery instructions stored online,
• easily check the status of your orders,
• quickly and easily place repeat orders,
• and track your loyalty program credits.

Our online store is an easy way to shop for guest amenities, holiday house supplies, hotel linen, hotel towels and much more. Whether you’re looking for chic boutique accessories for your hotel or motel, searching for a resort supplier that has it all, or want quality hotel products for your own home, National Hotel Supplies has everything you need to impress your guests and our loyalty program is just the icing on the cake!


Have you got lots of left over soap?

If you don’t know what to do with any left over bars of soap, we’ve got great news for you!

Soap Aid is a not for profit organisation aiming to improve health outcomes and save children’s lives in disadvantaged communities and reducing landfill in Australia.

Quite simply, they collect your hotel waste soap collection, reprocess and repackage it then redistribute these useful bars of soap to local and global areas that will help save lives.

To learn more about this organisation and how you can make a big positive impact with little effort, head to www.soapaid.org.

Not a hotel? That’s ok! You can still be part of this great program – call us on 1300 557 415 to discuss.


2016 Product Catalogue

You asked and we listened!

All our products are now available to view in our new downloadable catalogue.

Click here to download the file.

Like something you see and want to make a purchase? Then click on the page heading to be directed to our website – easy peasy!


Triple Sheeting: the modern way to make a bed

Many of you may already be practising this method, particularly if you run a large hotel or resort, as it has simplified and streamlined the bed making process.

So what is triple sheeting? It’s an easy method of creating a welcoming and luxurious bed with three flat sheets and a doona, quilt or blanket.

But why do it? This method not only allows you to easily freshen up your guest rooms by simply replacing or switching out the top sheet but it will also save you time and money purchasing and laundering expensive bedspreads.

However the main draw card, particularly from a guests point of view, is that you are providing a welcoming and sanitary environment for your clients.

Instructions on how to create the look (extract from Innstyle – 18 January 2012):

Step 1: Building the foundation – The Bottom Sheet – Lay a flat sheet on the mattress and tuck all the way around the bed – or us a a fitted sheet to cover the mattress.

Step2: The Next Layer – The Middle Sheet – Place the top hem of the flat sheet so it is even with the top of the mattress.

Step 3: Add Filling – Place a doona or blanket on top of the middle sheet – 15cm below the top of the mattress.

Step 4: Top Sheet – Place the last flat sheet, or you could use a decorative top sheet, on top of the blanket. The top hem should be even with the top of the mattress.

Step 5: Fold – Fold both flat sheets down together about 15cm – to the top of the blanket or doona. Then fold the flat sheets and the blanket down another 15cm.

Step 6: Finishing Touches – Tuck in both flat sheets with the blanket beneath the foot of the mattress. The hanging fabric at the sides of the foot will have made a U-Shape. Turn back the U-shape along the length of the bed and pull towards the headboard – parallel to the mattress. Tuck the hanging corners of the sheet and blanket together under the mattress.

OR watch this YouTube clip!

Your guests will appreciate the hygienic appearance of the bed and with a few simple accessories like bed runners and coordinating cushions; your rooms will have a fresh modern look.


Handy hint: How to fold a fitted sheet

Do you have a problem folding and storing fitted sheets? Do you or your housekeepers waste valuable time ironing fitted sheets? There is a solution!

Check out this video on how to fold a fitted sheet effectively and save yourself time and money.

Do you have a handy hint of your own that might be useful to others? Let us know and we will include it in our next newsletter.


Why Social Media Marketing?

Do you have a Facebook, Twitter, LinkedIn or Google + page for your establishment? Like, follow, connect or join our circle and we will do the same for you.

When we interact with each other via Social Media both our business’ benefit through achieving a higher ranking in online search engines such as Google. The higher your ranking the more exposure your business will gain.

Higher ranking = higher online exposure = more clients!